Xourist Experiences

Privacy & Booking Policies

1. Booking & Payment Policy

30% advance payment is required to confirm the booking.
Remaining amount must be paid 15 days before departure.
Bookings without advance payment will not be confirmed.

2. Cancellation Policy

30 days before departure – 20% cancellation charges.
15–29 days before departure – 50% cancellation charges.
Less than 15 days – No refund.
No refund for no-show or early departure.

3. Refund Policy

Refund will be processed within 7–14 working days.
Visa fees, permits, helicopter tickets, and government charges are non-refundable.

4. Travel Documents

It is the traveler’s responsibility to carry valid ID proof, passport (for international yatras), permits, and medical certificates.
Xourist is not responsible for denied entry due to incomplete documents.

5. Health & Fitness

Yatras like Kailash Mansarovar require good physical fitness.
Travelers must disclose any medical conditions before booking.
Xourist is not responsible for health issues during the journey.

6. Itinerary Changes

Xourist reserves the right to modify the itinerary due to weather, government orders, road conditions, or unforeseen circumstances.
No refund will be provided for such changes.

7. Liability

Xourist acts only as a tour organizer.
We are not responsible for natural calamities, accidents, delays, political issues, or any force majeure situations.

8. Accommodation & Transport

Hotels are subject to availability. Similar category hotels may be provided if required.
Transportation timing must be strictly followed by all passengers.

9. Code of Conduct

All travelers must maintain discipline and respect local customs, temple rules, and fellow passengers.